Business Letters for the Construction Industry 
			- Revised Edition
          
          	
			
          	
            A Guide to 
			Construction Communication
			By: Andrew Atkinson  
			No more struggling to find the right words
			  
			This book presents a practical and invaluable arsenal of 
			professionally-written model letters tailored specifically to the 
			construction industry. Use this book to make your business stand out 
			from the crowd and get your message across more effectively than 
			ever before!  
			Here you find 
			 over 100 professionally 
			written model letters for virtually every difficult situation. 
			Nothing puts your business in the best possible light better than a 
			well-written letter -- especially when you can use that letter to 
			help a bad situation become better. You'll use these letters over 
			and over again to resolve disputes, win new clients, clarify 
			proposals, coordinate with architects, subcontractors and owners, 
			and insurers, schedule meetings and inspections, respond to 
			complaints and situations that may be difficult to deal with. 
			 
			Here you find letters responding to threats of 
			legal action, letters of commendation to workers, letters of apology 
			for defective or delayed work, letters for justification of change 
			orders and price increases, letters explaining your insurance 
			liability, letters explaining drug testing, injury at work, 
			overtime, equipment use, job performance, and more.  
			Practical, 
			comprehensive collection of model letters for virtually every 
			business need. Includes online access to download templates.
			The organized format lets you pinpoint exactly 
			what you need through realistic scenarios that explain when to use 
			each letter. A company letterhead field makes it easy to customize 
			the look of your letters, and a simple generic model gives you a 
			clear, professional letter every time.  
			
			Contents: 
			
				Foreword, 4 
				Introduction, 5 
				Chapter 1 - Letters to Clients, 13 
				Chapter 2 - Letters to Field Professionals, 151 
				Chapter 3 - Industry Support Letters, 275 
				Chapter 4 - Letters to Personnel, 301 
				Appendix - Industry Organizations, 361 
			 
			372 pages 8-1/2 x 11 in. 
            
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			9781557019172 
			/ 9781557016096 
            
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