A Guide to
Construction Communication
By: Andrew Atkinson
No more struggling to find the right words
This book presents a practical and invaluable arsenal of
professionally-written model letters tailored specifically to the
construction industry. Use this book to make your business stand out
from the crowd and get your message across more effectively than
ever before!
Here you find over 100 professionally
written model letters for virtually every difficult situation.
Nothing puts your business in the best possible light better than a
well-written letter -- especially when you can use that letter to
help a bad situation become better. You'll use these letters over
and over again to resolve disputes, win new clients, clarify
proposals, coordinate with architects, subcontractors and owners,
and insurers, schedule meetings and inspections, respond to
complaints and situations that may be difficult to deal with.
Here you find letters responding to threats of
legal action, letters of commendation to workers, letters of apology
for defective or delayed work, letters for justification of change
orders and price increases, letters explaining your insurance
liability, letters explaining drug testing, injury at work,
overtime, equipment use, job performance, and more.
Practically every difficult letter you'll ever
have to write is in this book, already written, and
available on MS-Word on the
CD-ROM
enclosed. Just load the letter you need, change a few phrases, print
out, or e-mail and you are free to spend your time on more
productive endeavors.
The organized format lets you pinpoint exactly
what you need through realistic scenarios that explain when to use
each letter. A company letterhead field makes it easy to customize
the look of your letters, and a simple generic model gives you a
clear, professional letter every time.
This Book also features:
- Record-keeping tips.
- Standard communication protocol.
- Standard industry form references.
-
Easy-to-use
CD-ROM containing all letters
in Microsoft Word.
- Format-ready with E-Z Search "Quick
finder" index.
- Clear definitions of common industry
terms.
- Appendix of industry organizations
Contents:
Foreword, 4
Introduction, 5
Chapter 1 - Letters to Clients, 13
Chapter 2 - Letters to Field Professionals, 151
Chapter 3 - Industry Support Letters, 275
Chapter 4 - Letters to Personnel, 301
Appendix - Industry Organizations, 361
376 pages
8-1/2 x 11 in.
Related:
Cost Guides
Business / Legal / Office
Related
Construction Related
Electrical
Estimating
HVAC/R Related
HVAC
Exam Prep
Electrical Related
Electrical Exam Prep
2008 NEC and Related
2005 NEC and Related
Electrical Theory
Electrical Calculations
Electrician's Tools
Electrical Supplies
9781557016096
|
Order online: Add 
submit your order online
Order offline: 
